Information We Collect

When you register for our floristry masterclasses or contact us about our services, we collect personal information that helps us provide you with the best educational experience possible. This includes your name, email address, phone number, and any specific interests or experience levels you share with us.

We also collect information about your interactions with our website and educational materials. This helps us understand which topics interest our students most and how we can improve our teaching methods. Payment information is processed securely through our payment providers and is not stored on our servers.

How We Use Your Information

Your personal information serves several important purposes in our educational mission. We use it to communicate with you about upcoming masterclasses, send you relevant floristry tips and seasonal arrangement ideas, and provide personalized recommendations based on your skill level and interests.

• Scheduling and confirming your masterclass attendance
• Sending educational newsletters with seasonal floristry guidance
• Providing follow-up support after your classes
• Improving our curriculum based on student feedback and engagement
• Processing payments and managing refunds when necessary

We never use your information for purposes unrelated to our educational services, and we don't sell or rent your personal data to third parties for marketing purposes.

Information Sharing and Disclosure

We share your information only in specific circumstances that directly support your educational experience or are required by law. When we partner with guest instructors or floral suppliers for special workshops, we may share relevant contact information to coordinate materials or follow-up resources.

In rare cases, we may need to disclose information to comply with legal requirements or protect the safety of our students and instructors. This would only occur in response to valid legal requests or emergency situations.

Your Rights and Choices

You have significant control over your personal information and how we use it. Understanding these rights helps you make informed decisions about your participation in our programs.

Data Security and Protection

Protecting your personal information is fundamental to our operations. We implement multiple layers of security to safeguard your data, from encrypted communications to secure data storage practices that meet international standards.

Our website uses SSL encryption for all data transmission, and our payment processing partners maintain PCI DSS compliance. We regularly update our security measures and conduct assessments to identify potential vulnerabilities.

While we take extensive precautions, no online system is completely immune to security risks. We commit to notifying you promptly if any data breach affects your personal information and will work with relevant authorities to address any security incidents.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our educational services and comply with legal requirements. For active students, this includes the duration of your enrollment plus three years for educational records and communication history.

Financial transaction records are retained for seven years to comply with Azerbaijan tax and business regulations. After these periods, we securely delete your information unless you specifically request extended retention for alumni services.

You can request immediate deletion of your data at any time, though this may affect our ability to provide ongoing educational support or alumni resources.

International Data Transfers

Some of our educational tools and communication platforms may store data on servers located outside Azerbaijan. When this occurs, we ensure these providers meet stringent privacy protection standards equivalent to or exceeding local requirements.

We carefully select international partners based on their privacy practices and security measures. Any cross-border data transfer is conducted under appropriate legal frameworks that protect your privacy rights.

Changes to This Policy

We review and update this privacy policy annually or whenever we make significant changes to our data practices. When updates occur, we notify all current students and alumni via email at least 30 days before the changes take effect.

Major changes that affect how we collect or use personal information will include clear explanations of the modifications and, where appropriate, options to maintain your previous privacy preferences.